ITIL Service Operation (SO)
This 3-day course immerses learners in the overall concepts, processes, policies and methods associated with the Service Operation phase of the Service Lifecycle. The course covers the management and control of the activities and techniques within the Service Operation stage. This course is designed using an engaging scenario-based approach to learning the core disciplines of the ITIL best practice and positions the student to successfully complete the associated exam.
ITIL Service Operation (SO)
This 3-day course immerses learners in the overall concepts, processes, policies and methods associated with the Service Operation phase of the Service Lifecycle. The course covers the management and control of the activities and techniques within the Service Operation stage. This course is designed using an engaging scenario-based approach to learning the core disciplines of the ITIL best practice and positions the student to successfully complete the associated exam.
• Course Code: ITSM205
• Career Level: Intermediate
• Course Duration: 3 Days (24 hours of training)
• Exam/Certification: ITIL Service Operation (SO)
• Course Delivery:Instructor-led classroom; Instructor-led virtual and hybrid options available
ITIL® is a registered trade mark of AXELOS Limited The Swirl logo™ is a trade mark of AXELOS Limited and/or The ITIL Accredited Training Organization logo is a trade mark of AXELOS Limited.